RIGHT OF WITHDRAWAL
right of withdrawal
You have the right to cancel your purchase within 14 days, stating the reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You bear the costs for the return yourself.
The return of the goods or the written cancellation by letter should be sent to:
Snoto.de
Alexander Schenberg
Gerstenfeld 28b
32257 Bünde
Germany
Or send us a written revocation by e-mail to:
info@snoto.de
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
The repayment can be withheld until the return arrives.
If you are returning a product that has already been delivered, you will be reimbursed for the price of the goods excluding shipping costs.
The goods must be sent back or handed over to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. The buyer bears the direct costs of the return.
We will check the returned items for their condition and inform you of your right to a refund of the amounts paid.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion of revocation
The right of withdrawal does not apply to contracts for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature.
The exclusion of revocation extends to all CleandisC chain guards. This exclusion is formulated in § 312g BGB. In summary, these are the following points:
- these items are made to order only
- an article cannot be sold elsewhere in the foreseeable future due to fluctuating demand
- this article cannot be dismantled into its basic building blocks and transformed into another article with reasonable effort.
END OF REVOCATION